Highway FAQs

Yes, there is NO parking on all roadways in the town of Canandaigua from November 1 to April 1 unless otherwise posted.

Absolutely not. The Highway Department spends thousands of dollars annually on snow removal to keep the roadway clear and safe. Shoveling/plowing snow into the roadway presents a hazard and is, in fact, illegal (Highway Law 214). Appropriate action will be taken by the town to all known offenders.

It is the Town Highway Departments’ policy to repair or replace mailboxes on town roadways that are damaged during snow plowing operations. Since there is no statutory or legal authority which grants a property owner or resident the right to place a mailbox in the right-of-way, replacement of mailboxes is done as a courtesy and only the standard replacement can be provided. If the existing mailbox cannot be repaired, it will be replaced with a standard rural mailbox and 4” x 4” wood post. To report a mailbox that has been damaged, please call (585) 394-3300.

Yes, when screened topsoil becomes available, the Highway Department will come around to repair and seed areas that were damaged by our snow removal activities. This is generally done in the late spring.

No, the Town of Canandaigua does not offer curbside pickup of brush or leaves. Residents can drop off brush, leaves, grass clippings and Christmas trees at the Transfer Station during regular facility hours at no cost. DO NOT RAKE LEAVES INTO GUTTERS OR TO ROADSIDE.

Yes, mulch is available to Town residents and can be picked up from the Transfer Station during regular facility hours. Mulch may not be picked up using motorized equipment.

Yes, you must obtain permission from the Highway Department to work within the town’s right-of-way. This includes work such as driveways, fences, planting trees, placing berms, rocks or flowers, or any construction within the right-of-way. Click here for highway permit information. If you have any additional questions, call us at (585) 394-3300.

These show the location of utilities in that area. All utility companies are required by law to mark their facilities any time a contractor will be excavating near them. This is commonly called a stakeout. When these markers appear, it means excavation work has been scheduled (or just completed). Standard colors are used to indicate the location of different utilities: blue = water, red = electric, yellow = gas, orange = TV and cable, green = sewer.

First you should contact the Town of Canandaigua at (585) 394-1120 to find out if you need to obtain a permit for the work you plan to perform. Then you or your contractor needs to call Dig Safe NY at 811 or 1-800-962-7962 at least 10 days before you plan to dig. They will notify all utilities to stakeout their services on and around your property.